Refund policy

Due to the intimate nature of our products and for hygiene and health reasons, we are unable to accept returns, exchanges, or refunds on any lingerie items once an order has been placed.

We strongly recommend that customers carefully review all products and please ensure you select the correct size, colour, and style before completing your order.

If you have any questions regarding sizing or product details, please contact our customer support team before placing your order, and we will be happy to assist you.

In the unlikely event that you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery with your order number and photographs of the issue. We will review the matter and work to provide an appropriate resolution.

By placing an order with us, you acknowledge and agree to this Returns & Exchanges Policy.

Thank you for your understanding and support.